Feedback

How to send Dubai Times factual corrections, story ideas, source suggestions, expert feedback, advertising concerns, accessibility reports and other useful reader input.

Feedback

Dubai Times welcomes factual corrections, story suggestions, source recommendations, expert input, advertising concerns, accessibility feedback and other useful information from readers.

This page explains which contact route to use and what information helps us review a message efficiently.

Choose the Right Feedback Route

Possible Factual Errorcorrections@dubaitimes.orgUse this route when an article may contain an incorrect name, date, figure, quotation, rule, fee, status, location or other material factual detail.
Outdated Informationcorrections@dubaitimes.orgUse this route when information was accurate when published but may have changed because of a new rule, fee, schedule, project status, price or other development.
Story Idea or News Tipeditorial@dubaitimes.orgSend relevant Dubai developments, official announcements, documents, datasets or other information that may justify editorial coverage.
Source Recommendationeditorial@dubaitimes.orgRecommend an official document, dataset, authority, specialist, researcher or other source relevant to existing or future coverage.
Expert or Technical Feedbackeditorial@dubaitimes.orgProvide factual clarification, technical context or evidence that may improve coverage of a specialist subject.
Advertising Concernadvertising@dubaitimes.orgReport potentially misleading, inappropriate or confusing advertising, including situations where paid material may appear insufficiently distinct from editorial content.
Partnership Proposalpartnerships@dubaitimes.orgUse this route for data, media, institutional, syndication or other clearly defined partnership proposals.
General Feedbackinfo@dubaitimes.orgUse this address when your message does not fit another category.

Reporting a Possible Factual Error

Correction requests are most useful when they identify a specific statement and provide reliable evidence.

Please include where possible:

  • the article URL;
  • the exact statement, figure, date or detail in question;
  • a brief explanation of why you believe it is inaccurate;
  • an official record, document, dataset or other reliable supporting source;
  • contact information if follow-up may be useful.

A disagreement with an editorial conclusion does not automatically establish a factual error.

Correction requests are reviewed under the Corrections Policy.

Reporting Outdated Information

Dubai develops quickly, and information may change after publication.

Useful update reports may involve:

  • government rules;
  • fees or charges;
  • eligibility requirements;
  • transport schedules;
  • property project status;
  • business openings or closures;
  • airline routes;
  • hotel or attraction information;
  • public-service procedures.

Please include the article URL and the current authoritative source where possible.

Story Ideas and News Tips

A useful story suggestion normally explains what changed and why it matters to Dubai readers.

Please consider including:

  • the subject;
  • Dubai relevance;
  • what is new or changing;
  • when it happened or takes effect;
  • official or primary-source links;
  • supporting documents or data;
  • contact information for relevant knowledgeable sources;
  • any financial or commercial relationship you have with the subject.

Submitting an idea does not guarantee publication.

Press Releases

Relevant press releases may be sent to editorial@dubaitimes.org as source material.

Sending a press release does not guarantee publication, republication of supplied wording, a backlink, positive coverage or use of promotional claims as editorial facts.

Dubai Times does not currently sell paid press-release publication.

Commercial Disclosure

If your feedback concerns a company, product, property development, investment, hotel, restaurant, service or other commercial subject with which you have a relationship, please disclose that relationship.

A relevant relationship may include employment, ownership, investment, agency representation, public relations work, consultancy, payment or another material commercial interest.

Expert Feedback

Qualified experts and knowledgeable sources may provide technical corrections, source recommendations or context for future coverage.

Where professional credentials are material to the proposed contribution, please provide enough information for those credentials to be checked.

Providing expert feedback does not guarantee quotation, publication or future collaboration.

Higher-Risk Feedback

Feedback involving finance, property, residency, immigration, healthcare, legal requirements, public safety or other consequential subjects should be supported by strong evidence where possible.

Personal experiences may provide useful context but do not automatically establish a universal legal, medical, financial or regulatory rule.

Dubai Times cannot provide personalised medical, legal, financial, tax, investment, mental health or other professional advice through the feedback process.

Advertising Feedback

Dubai Times currently displays advertising through Google AdSense.

Readers may report concerns about:

  • potential scams;
  • impersonation;
  • materially misleading claims;
  • unsafe or prohibited products;
  • advertisements that could be confused with editorial material;
  • other advertising that appears inconsistent with appropriate standards.

Because advertising may be served through a third-party advertising system, Dubai Times may not manually select every advertisement shown to every reader.

Accessibility and Readability Feedback

Readers may also report problems that make Dubai Times content unnecessarily difficult to access or understand.

Examples may include:

  • broken links;
  • unreadable text;
  • content hidden by a layout problem;
  • incorrect page structure;
  • mobile-display problems;
  • other technical issues affecting access to editorial content.

General technical feedback may be sent to info@dubaitimes.org.

What Makes Feedback Helpful

  • be specific;
  • include the relevant URL;
  • identify the exact issue;
  • include reliable evidence where appropriate;
  • separate factual concerns from personal disagreement;
  • disclose relevant commercial interests;
  • avoid sending passwords or unnecessary sensitive personal information.

What We May Not Do

  • respond individually to every message;
  • publish every submission;
  • quote every source or expert;
  • remove accurate reporting merely because it is unfavourable;
  • change editorial conclusions because of advertising or commercial pressure;
  • accept unsupported allegations as established facts;
  • provide personalised professional advice;
  • promise confidential-source status before the editorial basis for confidentiality has been assessed.

Contact Summary

Generalinfo@dubaitimes.orgEditorialeditorial@dubaitimes.orgCorrectionscorrections@dubaitimes.orgAdvertisingadvertising@dubaitimes.orgPartnershipspartnerships@dubaitimes.org

Related Policies and Pages

For more information about how Dubai Times handles editorial standards, corrections, sourcing, advertising and reader enquiries, see:

Publisher Address

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Oud Metha Road
Umm Hurair 2
Dubai, United Arab Emirates

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Have a news tip, correction, partnership enquiry or question? Contact the Dubai Times team through the appropriate editorial route.
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